Privacy Policy

If you have any questions, please contact us via: info@boutique-noir.com

Overview

At Boutique Noir, your privacy matters. This policy explains how we collect, use, protect, and share your personal data when you visit our website or shop with us. It applies to all devices, including computers and mobile devices.

We update this policy regularly to stay aligned with current laws and best practices. The latest version is always available on our website.

References to "we", "us", or "our" mean Boutique Noir.

Information We Collect

We collect the personal data necessary to provide our products and services. This may include:

Your name
Contact details (email, address, phone number)
Payment information (handled securely by our payment partner)
Delivery details and order history
Survey responses or feedback
Browser/device data such as IP address, location, cookies, and browsing activity
Images or messages you share with us
Data from social media or third-party apps you allow us to access

We may collect this information directly from you, through our website, or from third parties like payment and delivery partners.

Collection and Use of Personal Data

We process your data only when we have a lawful basis, such as:

Fulfilling our contract with you
Complying with legal requirements
Your consent
Our legitimate business interests

Your information may be used for:

Managing orders, payments, and deliveries
Communicating about orders or customer service
Improving our products, services, and website
Marketing (only with your consent)
Meeting legal obligations, including accounting
Protecting our rights in cases of disputes or fraud

We handle all personal data securely and strictly for the purposes stated.

Sharing of Personal Data

We only share your data with trusted service providers essential for our operations, such as:

Payment processors
Shipping/delivery partners
IT and hosting providers
Marketing and analytics services
Legal and professional advisors

All third parties must follow U.S. data protection laws. We never sell your personal data.

We may disclose information if required by law or in cases involving breaches of our Terms of Service.

Cookies

We use cookies to improve your experience. Cookies help us understand how you use the site and allow us to customise content.

Examples include:

session_id: stores session data
_shopify_visit: tracks visits for analytics
_cart: holds cart information
_secure_session_id: enhances security
storefront_digest: verifies user access when password protected

You may disable cookies in your browser, but some features may not function correctly.

International Data Transfers

Your data may be transferred or processed outside the U.S. In such cases, we ensure protection under U.S. privacy regulations using standard contractual clauses or other approved safeguards.

Your Rights

You have the right to:

Access your data
Request correction or deletion
Object to processing
Request data portability
Withdraw consent at any time
File a complaint with the relevant U.S. privacy authority

To exercise your rights, contact us via info@boutique-noir.com. We respond within 30 days.

Data Protection Officer

Our Data Protection Officer oversees compliance with this policy. Contact them at info@boutique-noir.com for questions about your personal data.

Contact Information

📧 Email: info@boutique-noir.com
💬 Contact Form: Reach out to us via our contact form.

Customer Service

🕘 Opening Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)

📩 Response Time: We aim to respond to all inquiries within 24 hours during business days.

If you contact us outside of business hours, we’ll get back to you the next working day.

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