Payment Policy

At Boutique Noir, your payment security and simplicity are our top priorities. We offer trusted payment methods to ensure a smooth shopping experience for customers in the United States.

Payment Security

Your payment information is protected using advanced SSL encryption and secure payment gateways. Transactions are processed by certified providers compliant with PCI DSS standards. Full card details are never stored on our servers.

We comply with additional verification protocols, which may require steps like 3-D Secure authentication.

Accepted Payment Methods

We provide multiple options for maximum flexibility:

  • Card Payment: Visa, Mastercard, American Express, Maestro – secure payment using your card.
  • Paypal: Fast, secure payment directly from your Paypal wallet.

Payment options may vary depending on order value, risk assessment, and store configuration.

Currency

All prices and payments are in USD ($). Banks may apply conversion fees if using a different currency.

Payment Confirmation

After successful payment, you will receive an order confirmation email with details and a digital receipt. Ensure your email is valid.

If not received, check your spam/junk folder. Still missing? Contact us via info@boutique-noir.com.

Failed or Declined Payments

Reasons payments may be declined:

  • Insufficient funds
  • Incorrect payment details
  • Security checks by your bank

Steps to resolve:

  1. Verify payment information and retry.
  2. Try an alternative method (e.g., Klarna, Apple Pay).
  3. Contact your bank or payment provider if the problem persists.

Refunds

Approved returns or cancellations are refunded using the original payment method.

Processing times:

  • Card Payments: 3–10 business days
  • Paypal: According to Paypal’s policies

You will receive confirmation once the refund is processed.

Payment Queries and Disputes

For any payment-related questions or issues, contact us immediately via info@boutique-noir.com. Our team assists quickly and efficiently.

Contact Information

📧 Email: info@boutique-noir.com
💬 Contact Form: Reach out to us via our contact form.

Company Information

Company Name: RJK Holding
Address: 1501 South Greeley Hwy, Ste C #1110, Cheyenne, WY 82007, United States
📧 Email: info@boutique-noir.com
📞 Phone: +1 307-441-3542

Customer Service

🕘 Opening Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT)

📩 Response Time: We aim to respond to all inquiries within 24 hours during business days.

If you contact us outside of business hours, we’ll get back to you the next working day.